Privacy Policy – td77 Pakistan Online Gaming Platform

1 Introduction

td77 ("we", "us", "our") operates the online gaming and sports betting platform available at td77.plus. This Privacy Policy explains what personal information we collect when you use td77, how we use and store that information, who we may share it with and what rights you have over your own data.

This policy applies to all users of td77, including registered account holders and anyone who browses the platform without registering. By using td77, you acknowledge that you have read and understood this Privacy Policy.

We designed this policy to be readable — not a wall of legal text that nobody gets through. If something is unclear, please reach out to our support team and we will explain it plainly. The contact details are at the bottom of this page.

2 Data We Collect

The personal data td77 collects falls into the following categories:

We do not collect sensitive personal data such as biometric information, religious beliefs or political opinions. We only collect the data listed above and only to the extent genuinely necessary for platform operations.

3 How We Collect Your Data

td77 collects personal data through the following channels:

Direct Interactions

When you register an account, complete identity verification, make a deposit or withdrawal, contact support or participate in a promotion, you directly provide us with personal data. This is the primary source of the information we hold about you.

Automated Technologies

When you access td77 on your mobile or desktop, our servers automatically log technical data such as your IP address, device type, browser version and session timestamps. This happens in the background as a standard part of how web platforms operate and is used primarily for security and performance purposes.

Payment Providers

When you transact via JazzCash, Easypaisa, Raast or bank transfer, the relevant payment provider may share transaction reference data with td77 to confirm that a deposit or withdrawal has been processed. td77 does not receive your full payment credentials — only the reference data needed to update your PKR balance.

Identity Verification Partners

For KYC purposes, td77 may use a third-party verification service to validate your CNIC or other identity documents. Any data shared with such a provider is strictly limited to what is needed for verification and is subject to that provider's own privacy and security standards.

4 How We Use Your Data

td77 uses your personal data only for specific, legitimate purposes. We do not process your data in ways that are incompatible with the reason it was originally collected. The main purposes are:

• Account Management: Creating, maintaining and securing your td77 account, including verifying your identity and enabling login.
• Transaction Processing: Receiving PKR deposits from JazzCash, Easypaisa, Raast or bank transfer, crediting your gaming balance and processing withdrawal requests.
• Gaming Operations: Enabling you to place bets, play slots and casino games, tracking game outcomes and settling winnings correctly.
• Customer Support: Responding to your queries, resolving disputes and providing account assistance through our support channels.
• Responsible Gaming: Monitoring play patterns to identify potential problem gambling behaviour and enforcing self-exclusion or deposit limits where applicable.
• Security & Fraud Prevention: Detecting unusual activity, preventing unauthorised account access and investigating suspected fraud or terms violations.
• Platform Improvement: Analysing aggregated, anonymised usage data to identify areas where the td77 experience can be improved for Pakistani players.
• Communications: Sending account-related notifications such as deposit confirmations, withdrawal updates, security alerts and — where you have opted in — promotional messages about offers relevant to cricket betting, PSL markets or new slots.

5 Sharing Your Data

td77 does not sell your personal data. We share data only in the following limited circumstances:

Essential Service Providers

We share data with third parties who help us operate td77 — such as payment processors, identity verification providers, hosting and infrastructure providers and customer support platforms. These providers are permitted to use your data only as instructed by td77 and for no other purpose.

Legal Obligations

If td77 is required by applicable law or a lawful request from a competent authority to disclose personal data, we will do so. Where legally permitted, we will inform you of such a request before complying.

Business Transfers

In the event of a merger, acquisition or sale of the td77 business or its assets, personal data held by td77 may be transferred to the new entity. You will be notified of any such transfer and the privacy implications before it takes effect.

With Your Consent

Outside of the situations above, td77 will only share your personal data with a third party if you have given explicit consent for that specific sharing. You may withdraw consent at any time by contacting support.

6 Payment Data & Financial Information

All PKR transactions on td77 — whether via JazzCash, Easypaisa, Raast, bank transfer or debit/credit card — are processed through secure, dedicated payment gateways. td77 does not store full card numbers, mobile wallet PINs or online banking credentials on its own servers.

What td77 does retain is the minimum financial data needed to manage your account accurately:

• Transaction reference numbers and timestamps for each deposit and withdrawal.
• The payment method type used (e.g., JazzCash, Easypaisa) without full account details.
• PKR amounts deposited, wagered, won and withdrawn.
• Your current PKR account balance.

This data is retained for the periods described in Section 9 and is necessary for resolving transaction disputes, processing withdrawals and complying with financial record-keeping obligations.

7 Cookies & Tracking Technologies

td77 uses cookies and similar technologies on its web platform to ensure the platform functions correctly and to improve the user experience. Here is a plain breakdown of what we use:

Essential Cookies

These are required for td77 to function. They keep you logged in during a session, maintain your game state and ensure your PKR balance is correctly displayed. You cannot opt out of essential cookies without losing core platform functionality.

Performance Cookies

These collect anonymised information about how players use td77 — which pages are visited most, where errors occur and how long sessions last. This data is aggregated and not linked to your individual identity. It helps us fix problems and improve the platform for everyone.

Preference Cookies

These remember your settings such as language preference or your preferred game lobby view, so you do not have to re-select them each time you visit.

Managing Cookies

You can control non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect how td77 performs on your device. Clearing cookies will log you out of your current session.

8 Security of Your Data

Protecting the personal data of our Pakistani players is something we take seriously. td77 implements a range of technical and organisational security measures, including:

• Encryption in transit: All data exchanged between your device and td77 servers is encrypted using TLS (Transport Layer Security).
• Encrypted storage: Sensitive data including identity documents and financial records is encrypted at rest on our servers.
• Password hashing: Account passwords are hashed using a strong one-way algorithm. We cannot see your actual password — only a hashed representation of it.
• Access controls: Access to personal data within td77 is restricted on a need-to-know basis. Staff can only access the data required to perform their specific role.
• Fraud monitoring: Automated systems monitor account activity for unusual patterns that may indicate unauthorised access or fraudulent behaviour.
• Regular reviews: Our security practices are reviewed on a regular basis and updated in response to new threats or vulnerabilities.

9 How Long We Keep Your Data

td77 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable record-keeping obligations. The general retention periods we apply are:

• Active account data: Retained for the duration of your account and for a period of up to 5 years after account closure, to cover potential disputes or legal inquiries.
• Transaction and financial records: Retained for up to 7 years from the date of the transaction to satisfy financial record-keeping requirements.
• Identity verification documents: Retained for the period required by applicable KYC and anti-money laundering obligations, typically 5 years from the end of the customer relationship.
• Support communications: Retained for up to 3 years from the date of the interaction, unless the subject matter requires a longer retention period for dispute resolution.
• Technical and usage logs: Typically retained for 12 months, after which they are deleted or anonymised.

When personal data is no longer required and the applicable retention period has expired, we delete or anonymise it securely so it cannot be linked back to you.

10 Your Rights Over Your Data

As a td77 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team with your account username and a clear description of your request.

We will respond to all data rights requests within 30 days. In complex cases we may require up to an additional 60 days, and we will inform you if this is the case. There is no charge for making a data rights request.

11 Minors & Under-18 Protection

td77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that your child has registered for a td77 account or submitted personal data to us, please contact support immediately. We will investigate promptly and, if confirmed, will delete the account and all associated data.

During registration, users must confirm that they are aged 18 or above. Where our identity verification process raises doubts about a user's age, the account will be placed on hold pending verification of date of birth through official documentation.

12 Changes to This Privacy Policy

td77 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer or applicable legal requirements. When we make meaningful changes, we will update the "Last updated" date at the top of this page.

For significant changes — particularly any that affect how we use or share your personal data in a materially new way — we will notify registered players via email or through an in-platform notification before the change takes effect. This gives you the opportunity to review the updated policy and, if you disagree, contact us to close your account before the changes apply.

The current version of this policy is always available at td77.plus/privacy-policy. We encourage you to review it periodically, especially if you are making significant deposits or engaging in high-frequency play.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise a data right or have a concern about how td77 handles your personal information, our support team is here to help. We take privacy concerns seriously and aim to respond to all inquiries within 5 working days.

When contacting us about a privacy matter, please include your td77 username and a clear description of your query. For data access or deletion requests, we may ask you to verify your identity before processing the request — this is to protect you and ensure we only share or delete data belonging to the genuine account holder.

You can reach td77 support via the email address displayed in the footer of this page. For general account queries, the FAQ section at td77.plus/faq may answer your question faster.

For concerns about responsible gaming, deposit limits or self-exclusion, please visit our Responsible Gaming page.